Privacy Policy
MTLPILATES respects your privacy. This policy explains what personal information we collect, how we use it, and the rights you have under Quebec's Law 25 and Canada's PIPEDA. This is a working policy and should be reviewed with legal counsel before launch.
Last updated
Who we are
MTLPILATES, 1440 Rue Peel, Montréal, QC H3A 1S8. Contact: info@mtlpilates.ca, +1 514-647-4439.
Information we collect
Contact details you provide when you enquire, book, or email us (name, email, phone).
Booking and class history, processed through our booking provider, Mind Body Online.
With your consent, anonymous analytics about how you use this website. No non-essential analytics or marketing tags run until you accept cookies.
How we use it
To respond to your enquiries, manage bookings, and provide our services.
To improve the website and understand what helps clients book, only with your consent.
We do not sell your personal information.
Cookies and consent
We use essential cookies to run the site. Any analytics or marketing cookies are loaded only after you accept them, in line with Quebec Law 25 and Consent Mode v2. You can decline without losing functionality, and change your choice at any time.
Third parties
We share information only with providers that help us operate: Mind Body Online (booking and payments) and, if enabled with consent, analytics providers. Each processes data under its own terms.
Your rights
You may request access to, or correction of, your personal information, and withdraw consent for optional processing. To exercise these rights, contact our privacy officer at info@mtlpilates.ca.
Retention
We keep personal information only as long as needed for the purposes above or as required by law, then securely delete or anonymise it.